Privacy Policy

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1. Introduction

LithiumGate (“we,” “us,” “our”) is a Nigerian company providing lithium battery solutions, BMS, energy storage systems, and related hardware. This Privacy Policy describes how we handle your personal data in compliance with the Nigeria Data Protection Act, 2023 (NDPA 2023) and regulations of the Nigeria Data Protection Commission (NDPC).

2. Data Controller

Data Controller: LithiumGate Nigeria
Email: sales@lithiumgate.com
Phone: +2347020203228

3. Information We Collect

a) Information You Provide:

  • Full name, phone number, email address, company name
  • Billing and delivery address in Nigeria
  • Order details, quantity, technical specifications requested
  • Communication content when you email sales@lithiumgate.com
  • Bank Transfer Information: Payer/account name, bank name, transfer amount, transfer date, transaction reference, and proof of payment (screenshot/receipt). We do not collect or store debit/credit card details, PINs, or CVV.

b) Information Collected Automatically:

  • IP address, device type, browser type, pages viewed, time on site
  • Approximate location from IP
4. How We Collect Information

Directly from you via website forms, WhatsApp, email, phone calls, and when you submit proof of bank transfer. Automatically via cookies and analytics.

5. How We Use Your Information
  • To process quotes, proforma invoices, and orders
  • To verify bank transfer payments and confirm orders
  • To arrange delivery, pickup, and warranty support within Nigeria
  • To respond to technical inquiries and after-sales support
  • To comply with NDPA 2023, tax (FIRS) and financial record-keeping obligations
  • To improve our website and prevent fraud

We will only use your data for the purpose it was collected.

6. Payment – Bank Transfer Only

All payments on lithiumgate.com are by direct bank transfer only. We do not accept card payments on the website and we do not use Stripe, PayPal or other payment gateways.

When you pay, our corporate bank account details will be provided on your proforma invoice. After payment, you are required to send proof of payment to sales@lithiumgate.com.

We use your bank transfer information solely to:

  • Reconcile and verify payment with our bank
  • Issue receipts and fulfill your order
  • Prevent fraud and maintain financial records

Your bank details are not shared publicly and are accessible only to authorized finance personnel.

7. Legal Basis (Under NDPA 2023)
  • Consent: When you contact us or subscribe to updates
  • Contract: To fulfill your purchase agreement
  • Legitimate Interest: To secure our business, improve services, and communicate with B2B customers
  • Legal Obligation: To comply with Nigerian tax and regulatory laws
8. How We Share Your Data

We do not sell your personal data. We share only with:

  • Our bank for payment verification
  • Logistics/delivery partners (e.g., courier companies) to deliver in Nigeria
  • IT service providers (hosting, email) under strict confidentiality
  • Regulatory authorities (NDPC, law enforcement) where legally required
9. Cookies

We use only essential cookies for site functionality and basic analytics to understand traffic. We do not use advertising cookies. You can disable cookies in your browser settings, but some site features may not function.

10. Data Retention
  • Order, invoice, and bank transfer verification records: 6 years per CAMA and tax laws
  • Inquiries and quotations: 24 months
  • Website analytics: 26 months
    After retention period, data is securely deleted or anonymized.
11. Data Security

We implement reasonable technical and organizational measures including SSL encryption, restricted access to finance records, and secure storage. Bank transfer proofs are stored securely and access is limited.

12. International Transfers

Your data is primarily stored and processed in Nigeria. Where we use international hosting or email providers, we ensure appropriate safeguards in line with Section 42 of the NDPA 2023.

13. Your Rights Under NDPA 2023

As a Data Subject in Nigeria, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Correct inaccurate data
  • Erase or request deletion where applicable
  • Object to processing and request restriction
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the NDPC

To exercise these rights, email sales@lithiumgate.com with subject: “NDPA Request”. We will respond within 30 days.

For international visitors: We also respect GDPR and CCPA rights where applicable.

14. Children’s Privacy

Our products and site are not directed at persons under 18. We do not knowingly collect data from minors.

15. Changes to This Policy

We may update this policy. Any changes will be posted on this page with a revised date. For material changes, we will notify you by email.

16. Governing Law

This policy is governed by the laws of the Federal Republic of Nigeria. Any dispute shall be subject to the jurisdiction of the courts in Lagos State, Nigeria.

17. Contact & Complaints

For questions, requests, or complaints:

Email: sales@lithiumgate.com
NDPC Complaints: You also have the right to lodge a complaint with the Nigeria Data Protection Commission via www.ndpc.gov.ng